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How can I add a fee/service fee to cover transaction costs etc?

Last updated:
December 10, 2025

Service Fee

A fee can be added to participants' invoices to cover costs incurred by the campaign.

It's frequently used to cover transaction fees charged by Stripe.

Checkout Interface

This is the Checkout user interface when the service fee is enabled. By default it's toggled off.

Checkout User Interface including Service Fee

Service Fee Setup

Step 1) To set up a fee that applies to all payments or all donations go to Setup > Payments then select the pencil icon below 'Actions' on the right hand side of the page.

Add or Edit Fee at Checkout

Step 2) Enter the flat fee component and the percentage as required

Enter Service Fee components

Step 3) Determine if the fees should be optional or mandatory. Check local law. Mandatory fees are illegal in the UK.

Optional or Mandatory

Step 4) Check the box Apply Fee to the Final Charge to enable GalaBid to adjust the percentage to compensate for the fact Stripe fees are charged on the new invoice amount.

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