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What functionality is available in Volunteer Accounts?

Last updated:
October 20, 2025

Volunteer accounts are typically used at in-person events by staff or volunteers on mobile devices such as iPads or any tablet or phone. Event staff or volunteers who are logged into a Volunteer account can perform the following tasks:

- Setting up a Volunteer Account.

Note : Unchecking verification required means participants will not required to open their email to verify in order to proceed. If the verification required checkbox is not available on your campaign you can request activation via our team.

- Registering Participants

- Placing a Bid, and making purchases on behalf of participants,

- Recording the winning bid in for a live item and taking payment while the silent auction is still running or after it has closed.

- Accessing participants' accounts to update preferences etc - for example access a participant's account and make them anonymous or check the box to send campaign notifications via text message instead of by email.

- Assisting participants with checkout

Each task is detailed in this video.


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